At Improvix, we believe first and foremost in ethical decision-making.
Government reaches every corner of our lives. The most important way to serve the missions of our government customers – and all Americans – is to behave ethically. That means:
- Honest pricing
- Principled leadership and management
- Daily goal setting and achievement, linked directly to the customers missions
- Building less stressed lives for our employees and customers
Our wish for everyone who works with us and for us: At the end of every day, you can take pride in something you accomplished.
At Improvix, we:
- Invest in our team members so customers always have the expertise they need
- Believe family comes first, no matter what
- Work hard every day to achieve our customers’ missions
- Are always seeking to be the best at what we do
- Take time to celebrate wins and enjoy life
Going Above and Beyond
When COVID-19 struck the Washington, DC area, Improvix and our clients had to jump into action to maintain safe working environments.
Within a few days, we worked together to stand up a second help-desk for the office of the Secretary of State. It was an all-hands-on-deck effort, and everyone contributed: subcontractors, subject matter experts, support staff, and even the Vice President and CEO. We obtained laptops to provide for those staff who could work remotely but did not have their own devices. We set up around-the-clock coverage of the help desk using as few staff as possible, and in a few weeks were able to reduce the workload for individual contributors to a more reasonable level.
At Improvix, we understand that sometimes work is a sprint, sometimes it’s a marathon, and sometimes you just need a break – so that you can come back more productive than ever.
In the first weeks of the pandemic, Improvix leadership maintained especially close contact with customers, employees, and contractors. Checking in about the human side of work and life is just part of who we are: We want to be there for each other, no matter what. Making sure our workers and the entire help desk (now in two locations to provide for redundancy in case of COVID-19 cases) had the appropriately distanced workspace, at-home access to systems when appropriate, and personal protective equipment was – and continues to be – the top priority.